Interpretation of Data

The instrument wanted to access the perception of the users in terms of five (5) categories namely: Effectiveness, Efficiency, Quality, Timeliness and Productivity. The first category was composed of four (4) items, the second category was composed of three (3) items, and the third, fourth and last categories were composed of four (4) items. The rating scale was 1 to 5 with 1 as very dissatisfied, 2 as dissatisfied, 3 as neutral, 4 as satisfied and 5 as very satisfied.

Table 6.0: Rating Scale

Range of Mean Verbal Interpretation
4.21 – 5.00 Very Satisfied
3.41 – 4.20 Satisfied
2.61 – 3.40 Neutral
1.81 – 2.60 Dissatisfied
1.00 – 1.80 Very Dissatisfied

 

This table shows the range of mean and its verbal interpretation.

Table 7.0: Survey Result for Effectiveness

Effectiveness

Question 1 Question 2 Question 3 Question 4 TOTAL
Mean 4.233

 

4.2

 

4.467

 

4.4

 

4.325

 

The table above shows that effectiveness as a whole has an average weighted mean of 4.325 interpreted as Very Satisfied. The subcategories of which like Completeness and Accuracy of the System, the ability to provide correct and complete document, 4.233 interpreted as Very Satisfied; Report Generation, the ability to provide correct and complete document required by the user with minimum idle time, 4.2 interpreted as Satisfied; Search, Retrieval and Dissemination of Required Information, the ability to access, create and disseminate required information, 4.466667 interpreted as Very Satisfied; and Report Generation Flexibility, the ability to provide printable reports in a format required by the user, 4.4 interpreted as Very Satisfied.

Table 7.1: Survey Result for Efficiency

Efficiency

Question 1 Question 2 Question 3 TOTAL
Mean 4.5

 

4.6

 

4.5

 

4.533333

 

 

The table above shows that efficiency as a whole has an average weighted mean of 4.533333 interpreted as Very Satisfied. The subcategories of which like Ease of Use, the ability of the user to easily perform required tasks, 4.5 interpreted as Very Satisfied; Complexity of the Task, the learnability to perform tasks, 4.6 interpreted as Very Satisfied; and Task Accuracy, the ability to perform tasks without errors, 4.5 interpreted as Very Satisfied.

 

Table 7.2: Survey Result for Quality

Quality

Question 1 Question 2 Question 3 Question 4 TOTAL
Mean 4.333333

 

4.433333

 

4.433333

 

4.466667

 

4.416667

 

The table above shows that quality as a whole has an average weighted mean of 4.416667 interpreted as Very Satisfied. The subcategories of which like Report Content, the ability to produce accurate documents to users, 4.333333 interpreted as Very Satisfied; Report Flexibility, the ability to produce documents in a format useful to users, 4.433333 interpreted as Very Satisfied; Report Turnaround Time, the ability to produce reports in time to users, 4.433333 interpreted as Very Satisfied; and Report Consistency, the ability to produce documents that are consistent with other reports, 4.466667 interpreted as Very Satisfied.

Table 7.3: Survey Result for Timeliness

Timeliness

Question 1 Question 2 Question 3 Question 4 TOTAL
Mean 4.266667

 

4.366667

 

4.366667

4.366667

6

4.466667

 

4.366667

 

The table above shows that timeliness as a whole has an average weighted mean of 4.366667 interpreted as Very Satisfied. The subcategories of which like System Accessibility, the system is accessible to users whenever they need it, 4.366667 interpreted as  Very Satisfied; System Adaptability, the system can easily adapt to new demands, 4.366667 interpreted as Very Satisfied; Data Security, the system allows access to authorized personnel, 4.366667 interpreted as Very Satisfied; and Achievement of Goals, the system provides the necessary functionality to achieve its purpose in line with the organizational goals, 4.466667 interpreted as Very Satisfied.

Table 7.4: Survey Result for Productivity

Productivity

Question 1 Question 2 Question 3 Question 4 TOTAL
Mean 4.4 4.4 4.566667 4.455556

 The table above shows that productivity as a whole has an average weighted mean of 4.455556 interpreted as Very Satisfied. The subcategories of which like User Assistance, provides the user with procedural documentation to minimize operational errors, 4.4 interpreted as 4.566667 Very Satisfied; Throughput, the ability to provide required documents in the shortest time possible, 4.4 interpreted as Very Satisfied; Decision Support, the ability to provide required information needed for decision making, 4.566667 interpreted as Very Satisfied; and Overall, 4.3190 interpreted as Very Satisfied.

 

 

 

 

Questions