ABC Company E-Business System Capstone Project Document


In our generation today, most of us are using technology such as smart phones, tablets, and laptops. The use of technology today is very necessary compare to past generation. Because of this technologies, exchanging of information, communication, and transaction is already effortless and more convenient to us people. The development of E-business systems is growing rapidly because of the business transaction is more convenient through online than going to the stores.

E-Business provides the contemporary knowledge of the key issues affecting the modern e-business environment and links theory and practice of management strategies relating to e-business (Routledge, 2018).

E-business is more than just establishing an Internet presence or conducting ecommerce transactions, it concerns redefining old business models and maximizing business value (Kalakota and Robinson, 1999). E-business is defined as the application of information and communication technologies to facilitate the execution of related functions like marketing management, strategy leverage, information systems, logistic management, customer relationship management, and human resources management (Simpson and Docherty, 2018).

As we can see, there’s a lot of students selling and buying products through online for an income. Mostly they are posting it on Facebook and the problem is that you cannot assure that you are buying or selling products to a legitimate people that you don’t know yet. So we will propose a system exclusive only for this campus which is called ABC COMPANY  E-business System. This system will make the transaction convenient and safe for all students in this campus.

Background of the Study

The proponents choose the ABC COMPANY  E-Business System to help students in selling their items and for the buyers to look for the item that they need. This system will be a big help for the sellers and buyers of ABC COMPANY , this will going to be easy for the customers to look for an item and for the sellers to sell their items in this campus. It will more of a viable and smart option for both parties.
The proponents conducted a study about online buy and selling of items on Facebook. The proponents asked some students who are buying and selling products online. It is risky for them to buy online especially if it is a payment first policy. They are not sure if the item will arrive because they already paid for the item eventhough they don’t have the item yet. They need to wait for days to get it. You’re lucky enough if you cannot encounter scam posts or bogus sellers. This is the reason why the proponents developed the ABC COMPANY  E-business System.

Statement of the Objective

This study is design and develop a system for ABC COMPANY.

These are the following aims of the study:

  1. Develop an e-Business system for ABC COMPANY that can
  2. Allow the students of ABC COMPANY to have their accounts.
  3. let the vendors of ABC COMPANY Fortune Towne to post and updates the list of items they sell and the price.
  4. Allow the vendors to put their products.
  5. Allow vendors to check the product in the entire list.
  6. Evaluate the acceptability of the system using the adopted survey instrument based in ISO/IEC 25010 in terms of Effectivenes,

Efficiency, Suitability, Performance, Compatibility, Usability, Realibility, Security, Maintainability, and Portability.

Conceptual Framework

The ABC COMPANY  E-business System focuses on the safety and assurance of the sellers and buyers, where administration can easily edit, delete, add, monitor, store and secure all the data from the person involves on the transaction. The proposed system is developed to make the campus more effective in the field of business in a more convenient and safe way.

The ABC COMPANY  E-business System is a system that can be accessed by three types of end user. The admin is assigned for the maintenance of the system and the seller is assigned to encode the item that they will going to sell an the buyer to browse for an item that they want to buy. This system can generate records such as total number of items available in each category since items will be categorized based on what type of item is it.

Conceptual Framework

Conceptual Framework

Scope and Limitation of the Study

This section enumerates the scope covered by the study and its delimitation.


The study covers ABC COMPANY  E-business System ,it is a web-base system that focuses on the sellers and buyers in ABC COMPANY Fortune Towne. The sellers and buyers will register in the website, wherein they are able to post and see their products ,and its prices.It will also display reviews and ratings made by customers who had already experienced the transaction.


This study is limited  to school faculty, students and the three end users; the administrator who are only authorized to maintain and update the records in this system; the seller who encode items that they’re going to sell; the buyer who will inquire for the items they like. Only registered sellers under ABC COMPANY Fortune Towne can post their products in the system. Different categories were created for the products­ so that the product will be well organized on the system and to minimize the use of the search of button.

Significance of the Study


This study will be helpful to the school since ABC COMPANY  known as College of Business Management and Accountancy, through this system school will be having a business through online used by their students to practice the life under from a business school.


This study will help them to promote their online business and gain more customer, it will also help them in the way that the transaction will be efficient and effective through online selling as well as buying.

Faculty members

This study it also help them in the way that the transaction will be efficient and effective through online selling as well as buying.


This study will enable them to have extra income not only to sell but also to buy for a specific product.


This system will enable them to apply what they have studied and research. It will help the researchers develop their system and provide  more concepts regarding in making documentation.

Future Researchers

They can used this study to widen and it will give them an idea. It will help the future researchers who want to develop or conduct studies about ABC COMPANY  E-Business system. It will provide references for farther study that will benefit any researcher who wishes to enhance this existing system.

ABC COMPANY  E-Business System

 This system provides efficient and effective transactions through an organized system; authority of monitoring and security of records. This system will be beneficial to both sellers and buyers.

Definition of Terms

Administrator. Conceptually, the terms refers to the act or process of administering, especially the management of a government or large institution (Wordnik, 2018).

Operationally, this study the term refers to the person managing the system of ABC COMPANY.

Customers. Conceptually, the terms refers to a specific group of consumers at which a company aims its products and services

(Entreprenaur, 2018).

Operationally, the term refers to the people who use the system of the ABC COMPANY and visit the site for viewing or browsing.

E-Commerce. Conceptually, A commercial transactions conducted electronically on the Internet (Wordnik, 2018).

Operationally, A business conducted via internet.

Portal. Conceptually, it is a term, generally synonymous with gateway, for a World Wide Web site that is or proposes to be a major starting site for users when they get connected to the Web or that users tend to visit as an anchor site (Wordnik, 2018).

Operationally, the term of technology that will use to enter to the system that were created.

Website. Conceptually, This term refers to a kind of system access-able only through web (Wordnik, 2018).

Operationally, It is a World Wide Web pages is usually containing hyperlinks to each other and made available online by a company.

Review Of Related Literature

This chapter discusses the existing study into the context of proceeding related research. These research study cited articles and systems, which are pragmatic are based on research and design of the developer to meet the user’s need.

Local Studies

Online Ordering with Sales Inventory System for RKMI Philippines

          According to Johnry Atienza, RKMI has four branches nationwide. The company performs its sales and inventory manually which causes problem for the company. For example, workers have their own notebook for recording the spool and products they have made and it causes delay on their inventory, sales report, and delivery. The study is specifically designed to help RKMI to process one of its tedious and delicate tasks, which are ordering, sales and inventory. Through the system that this study proposes, the problems encountered by the company will be minimized and the workload of the employees will be lessened. Also with the use of the proposed system, the company will be able to widen their market, improve advertisement and increase the number of their customers. The proponents used PHP and SQL in the development of the proposed system. The prototype models served as their guidelines in creating the system. The data flow diagram, entity relationship diagram, and normalization help the proponents to identify the modules that are used by the system (RKMI 2019).


According to Mr. Daniel M. Scott and Mr. Christopher L. Franks AutoDeal is a automotive marketplace. Everyday we assist car buyers to compare vehicles, find promos and connect with car dealers and private sellers from across the Philippines. The goal of AutoDeal is to simplify the car-buying process by empowering customers before they reach the showroom. With more than 350 partner dealers nationwide, AutoDeal offers car-buyers convenience and transparency by enabling them to find the best offers from multiple dealerships nationwide (AutoDeal 2019).


          According to Ms. Kim Lato Kimstore is a online gadget store in the Philippines, pioneering e-commerce and online selling for Small-Medium Entrepreneurs (SMEs) like Ninang Kim. Kimstore’s humble beginnings started as an online store which eventually grew into a full omnichannel business with its very own Technopop retail store as a pickup hub for orders, to answer the growing demand for faster and more efficient order delivery. Kimstore is well-loved for providing only the best products at the most affordable prices, and through outstanding customer service (Kimstore 2019).

Foreign Studies

Online Grocery Shopping

According to Mr. Mark A. Fox, Economies of scale are also necessary for success in the e-Grocery business. For example, regarding deliveries, if large vans are used they can service many more customers, at lower cost than do smaller vehicles that would require constant restocking. This is also a reason that e-Grocery services tend to concentrate on servicing concentrated areas. Finally, it appears that success in the e-Grocery business is linked to vertical integration, i.e., operating a grocery store/warehouse and delivery service, or to alliances with existing grocery stores. This allows for profits to be derived largely from the grocery products themselves. It also allows for grocery warehouses to be situated in locations where the cost of real estate is considerable lower than for traditional grocery stores (First Monday, 2013).

Online Ordering System

According to Mr. Kapchnaga Rogers Wafula, this project is aimed at developing a complete online ordering system for use in the food service industry which will allow the restaurants to quickly and easily manage an online menu which customer can browse and use to place orders with just a few clicks. The customers will have to choose whether they want the food to be delivered to them or it will be packaged for pick up and the payment method will be upon delivery or pick up. There will be a system administrator who will have the right to add and manage user accounts, a manager who will be managing product and orders and last but not least a meal deliverer who will be dealing specifically with pending deliveries. The customer will be in a position to view the products, and place an order. There will be a confirmation receipt for each and every order made by the customer which can be printed (academia, 2019).

Online Shopping System

This project is an attempt to provide the advantages of online shopping to customers of a real shop. It helps buying the products in the shop anywhere through internet by using an android device. Thus the customer will get the service of online shopping and home delivery from his favorite shop. This system can be implemented to any shop in the locality or to multinational branded shops having retail outlet chains. If shops are providing an online portal where their customers can enjoy easy shopping from anywhere, the shops won’t be losing any more customers to the trending online shops such as flipcart or ebay. Since the application is available in the Smart-phone it is easily accessible and always available (CUSAT, 2014).

Related Systems

Related System

Related System


The system that was presented were obtained from foreign and local system study that were made basis for  the developed information system.It has also described the features that are available and unavailable in the system.

In connection to the proposed system, ABC COMPANY  E-business System will be used by all of the students, faculty and staffs of the campus to buy and sell products since the buyer and the seller is from the same campus. This will be the easier and safe way of buying products since you are only in one campus. In this review, it shows that this e-business system is now an important tool in business industry especially for buyers and sellers of the campus. This related system has made the proponents realized some functions and factors that would help the proposed system to be more advanced,accurate and effective for the users,Furthermore ,the proponents acquire some features in the related studies and merged it to the system to be more beneficial to the company.


This chapter explains the methods and procedures being followed in the research projects on how the system flows.

Software Development Life Cycle

Rapid Application Development (RAD) describes a method of soware development  which  heavily emphasizes rapid prototyping and iterative delivery. The RAD model is a sharp alternative to the typical waterfall development model, which oen focuses largely on planning and sequential design practices. Basic phases of Rapid Application Development are as follows: Requirement Planning, Prototyping, Testing and Cut-over.

Rapid Application Development

Rapid Application Development

Requirements Planning

          During this initial stage, as we selected this model . We had a rough agreement on this project scope and application requirements. We conduct a interview and conduct a study to the ABC COMPANY.


          In this phase, Aer we selected the Rapid Application Development as the best fit method for our system. We gathered data with heavy emphasis on determining the system architecture. This allows initial modelling and prototypes to be created.


          In this phase, we conduct a testing survey to the school and evaluated the system. To see whether it functions and operates just how they want it.


          Results the final task in the SDLC implementation phase, where the system was concluded to function well. In this phase, the system was presented and testings were made for the student, faculty and staff of the school. And it will be up to the person who assign to approved this system for the school.

Technical Feasibility

Hardware Requirement (recommended)

Hardware Requirements

Hardware Requirements

Software Requirements

Software Requirements

Software Requirements

Program Environment

Front End


Bootstrap is an open source toolkit for developing with HTML,CSS and JS. Quickly prototype your ideas or build your entire app with Sass variables and mix ins, responsive grade system, extensive prebuilt components, and powerful plugins built on Jquery.(Wama Soware, n.d)

The front end is the admin part of the program that is responsible for the checking of syntax and collecting of input data from the customers. To build the front end of the program, the proponents used the PHP as the main scripting language while HTML and JavaScript for providing the user interface of the system.

Back End


Stands for “Hypertext Preprocessor.” (It is a recursive acronym, if you can understand what that means.) PHP is an HTML-embedded Web scripting language. This means PHP code can be inserted into the HTML of a Web page. When a PHP page is accessed, the PHP code is read or “parsed” by the server the page resides on. The output from the PHP functions on the page are typically returned as HTML code, which can be read by the browser. Because the PHP code is transformed into HTML before the page is loaded, users cannot view the PHP code on a page. This make PHP pages secure enough to access databases and other secure information.(

         The back end is the “Server-side” scripting codes that can be located in the server. To build the back end program, the proponents used the PHP as the scripting language and interpreter that is freely available and used primarily on Linux Web Servers.

Architectural Diagram

Figure 3.0 displays the structural design of the system wherein the admin has all the access in the system like add, edit, delete and generate reports. However, the tenants are in-charge in adding and updating their record in their page which is to be approved first by the admin to generate reports.

Architectural Diagram

Architectural Diagram

Feasiblity Schedule

          The feasibility schedule contains the record of the amount of time the proponents spent on the system.

Grant Chart

The following  tables show the Gantt chart of the tass that have been done by the proponents with the time allotted for the establishment of the entire system.

Table 3.0 Requirement Planning

REQUIREMENT PLANNIG Percentage Completed   84%      Total     11 Days
Resources Task Start End Percentage completed Duration


Completion Percentage
All group members Group Discussion Dec. 5, 2018 Dec. 5, 2018 70% 1 70%
Esteban Assigning members role Dec. 6, 2018 Dec. 6, 2018 75% 1 75%
Esteban Segregation of work loads adviser Dec. 7, 2018 Dec. 7, 2018 80% 1 80%
Draw lots for group adviser Dec. 8, 2018 Dec. 8, 2018 90% 1 90%
Esteban Preparation of sample forms Dec. 9, 2018 Dec. 9, 2018 85% 1 85%
All group members  Data gathering Dec. 10, 2018 Dec. 10, 2018 85% 1 85%
All group members Generate problems Dec. 11, 2018 Dec. 11, 2018 83% 1 83%
All group members Create Objectives Dec. 12, 2018 Dec. 12, 2018 80% 1 80%
All group members Research on Local studies Dec. 13, 2018 Dec. 13, 2018 90% 1 90%
All group members Research on foreign studies Dec. 14, 2018 Dec. 14, 2018 91% 1 91%
All group members Create an related systems Dec. 15, 2018 Dec. 15, 2018 95% 1 95%

Table 3.1 Prototyping

Prototyping Percentage completed 87% Total 75
Resources Task Start End Percentage completed Duration (Days) Completion percentage
All members System Methodology Modeling Dec.16, 2018 Dec.17, 2018 90% 2 90%
All members Data Flow Modeling Dec.18, 2018 Dec.20, 2018 85% 3 85%
All members Entity Relationship Diagram Dec.21, 2018 Dec.24, 2018 90% 4 90%
All members Creating User Dec.25, 2018 Dec.29, 2018 90% 5 90%
All members Encoding of System’s Back end Dec.30, 2018 Jan.30, 2019 85% 32 85%
All members Encoding of system’s Front End Jan.31, 2019 Feb.20, 209 80% 21 80%
All members Revision of the system and documentation Feb.21, 2019 Feb.28, 2019 90% 8 90%

Table 3.2 Testing

Testing Percentage completed 87% Total 10
Resources Task Start End Percentage completed Duration (Days) Completion Percentage
All members Testing for bugs and errors Mar.1, 2019 Mar.2, 2019 85% 2 85%
All members Verifying and testing Mar.3, 2019 Mar.5, 2019 90% 3 90%
All members Pilot testing Mar.6, 2019 Mar.10, 2019 85% 5 85%

Table 3.3 Cut-over

TESTING Percentage Completed 88% Total 9
Resource Task Start End Percentage completed Duration (Days) Completion Percentage
All members Intstallation of hardware and soware components Mar.11, 2019 Mar.12, 2019 85% 2 85%
All members Testing Mar.14, 2019 Mar.15, 2019 88% 2 88%
All members Actual presentation and training Mar.16, 2019 Mar.19, 2019 90% 4 90%
All members Tu

rn over

Mar.20, 2019 Mar.20, 2019 90% 1 90%

Table 3.4 Soware Development Summary


Phases Days Average % Completed
Requirement Planning 11 50%
Prototyping 75 30%
Testing 10 30%
Cut over 9 50%
RESULT 3.2 50%
INTERPRETATION 3 months  15 days         7hours

Cost Benefits Analysis

Cost Benefit Analysis or CBA estimates and sums up the equivalent money value of the benefits and costs of the system in order to determine whether it is profitable or worth the investment.

Table 4.0 Developmental Cost

Development Cost  





No. of Months




Total Amount

Computers 2 SET N/A  ₱           18,000.00  ₱           36,000.00
Programmer 1 N/A 5  ₱           15,000.00  ₱           75,000.00
Systems Analyst 1 N/A 5  ₱           15,000.00  ₱           75,000.00
Internet 2 N/A 5  ₱             8,000.00  ₱           80,000.00
Subtotal           266,000.00

This table shows the developmental cost of the researched system. The developmental cost includes the programmer’s salary and the total expenditures in developing the system.

Table 4.1 Operational Cost

Operational Cost  









Total Amount

Maintenance Cost 2 N/A 12  ₱                 1000.00  ₱            24,000.00
Eletricity 1 N/A 12  ₱                 2000.00  ₱            24,000.00
Printer 1 N/A N/A  ₱                3,500.00  ₱              3,500.00
Bond Paper 1 N/A N/A  ₱                   500.00  ₱                500.00
Subtotal             52,000.00

This table shows the operational cost of the researched system. The operational cost covers the maintenance cost and expenditures in implementing the researched system.

Developmental Cost 266,000
Operational Cost 52,000
Total Cost 318,000

Table 4.2 Total Cost

This table shows the total expenditures of the development and operation of the researched system.

Benefit Quantity Unit No. of Months Cost Total Amount
Data Backup 1 N/A 12  ₱             1,700.00  ₱           20,400.00
Security of Data 1 N/A 12  ₱             1,500.00  ₱           18,000.00
Accessibility 1 N/A 12  ₱             3,800.00  ₱           45,600.00
Efficiency of Work Output 1 N/A 12  ₱             5,000.00  ₱           60,000.00
TOTAL BENEFIT           144,000.00

Table  4.3 Benefits of the  System

This table shows the benefits of the researched system. The proponents have analyzed  the presumed amounts or value of each item that would benefit the company.

Cost Benefit Analysis

Cost Benefit Analysis

Table 4.4, shows a chart of the Cost and Benefits Analysis. The Return of Investment comes out 30%. The Payback period was computed by taking the sum of the Present Value of System Bene (Php 131,040.00) subtracting it to the Present Value of System Cost (Php 266,000.00) to get its Net Present Value and get the sum of Net Present Value (Php 83,720.00) subtracting it to the negative value of System Cost (Php -502,252.74), and dividing the difference Net Present Value (Php 83,720.00). Resulting to 1.64 which is round to 2 , making it a 2 year payback period. Payback period = Initial Investment/Cash Flow. The ROI was computed by taking the sum of the Total Present Value of System Benefits (Php 654,238.37), subtracting it to the Total Present Value of System Cost (Php  502,252.74).

Use Case Diagram

          Figure 4 shows the activity of the admin and the authorized personnel in the system. The admin can access all the ransactions that the system provides. Registered users have the privilege to view the system.

Use Case Diagram

Use Case Diagram

Data Flow Diagram

          The flow of the system begins when the admin process the tenants registration; input the tenants information. Next is to process their product that the tenant want to be posted. By the time that the informations are encoded, it will automatically be saved into the database and can be accessed. Then the customer can browse the available products and tenants can log in their registered account.

Data Flow Diagram

Dataflow Diagram of Vendor

Dataflow Diagram of Customer

Database Dictionary

Table 5.0 User table

Field Data Type Field Length Constrain Definition
Id Int 10 Primary Key Unique Identifier
Firstname Varchar 255 Not Null User first name
Lastname Varchar 255 Not Null User last name
Username Varchar 32 Not Null User username
userpassword Varchar 255 Not Null User password
Userole Int 10 Not Null User Role, foreign key
is_deleted Tinyint 1 Not Null 1 = Deleted, 0 = active
last_login Datetime Null Login timestamp
created_at Timestamp Not Null Timestamp of inserted data
updated_at Datetime Null Timestamp of updated data

Table 5.1 Roles table

Field Data Type Field Length Constrain Definition
Id Int 10 Primary Key Unique Identifier
Rolename Varchar 50 Not Null User role name
Description Varchar 255 Not Null Description of roles
created_at Timestamp Not Null Timestamp of inserted data
updated_at Datetime Null Timestamp of updated data

Table 5.2 Global_Configs Table

Field Data Type Field Length Constrain Definition
Id Int 10 Primary Key Unique Identifier
conf_displayname Varchar 255 Null Config display name
conf_name Varchar 160 Null Config name
conf_desc Varchar 160 Null Config descriptions
conf_tag Varchar 160 Null Config tag name
created_at Timestamp Not Null User Role, foreign key
updated_at Datetime Null Timestamp of updated data


Table 5.3 Category Table

Field Data Type Field Length Constrain Definition
Id Int 10 Primary Key Unique Identifier
Category Varchar 160 Not Null Category name
description Text Not Null Category description
vendor_id Int 10 Null Vendor ID
created_at Timestamp 255 Not Null Timestamp of inserted data
updated_at Datestamp 10 Null Timestamp of inserted data

Table 5.4 Vendors Table

Field Data Type Field Length Constrain Definition
Id Int 10 Primary Key Unique Identifier
vendor_name Varchar 50 Not Null Vendor name
vendor_mobileno Varchar 50 Not Null Vendor mobile number
vendor_address Text Not Null Vendor address
Username Varchar 32 Not Null Vendor username
vendor_password Varchar 255 Not Null Vendor password
created_at Timestamp Not Null Timestamp of inserted data
updated_at Datetime Null Timestamp of updated data

Table 5.5 Products Table

Field Data Type Field Length Constrain Definition
Id Int 10 Primary Key Unique Identifier
p_name Varchar 160 Not Null Product name
p_description Text Not Null Product description
p_price Decimal 10,2 Null Product price
vendor_id Int 10 Not Null Vendor id
category_id Int 10 Not Null Category id
created_at Timestamp Not Null Timestamp of inserted data
updated_at Datetime Null Timestamp of updated data
Quantity Int 11 Null Product quantity


Table 5.6 Product_image Table

Field Data Type Field Length Constrain Definition
id Int 10 Primary Key Unique Identifier
p_id Int 10 Not Null Product id
p_image Varchar 160 Not Null Product image
created_at Timestamp Not Null Timestamp of inserted data
updated_at Datetime Null Timestamp of updated data


Table 5.7 Cart Table

Field Data Type Field Length Constrain Definition
Id Int 10 Primary Key Unique Identifier
p_id Int 10 Not Null Product id
Price Decimal 10,2 Null Product price
sessionid Varchar 32 Not Null Session id
created_at Timestamp Not Null Timestamp of updated data
quantity Int 11 Null Product quantity



Data base Model

Entity Relationship Diagram

          Entity relationship diagram explains every  relationship between table’s entitiy and attributes. Each table has a definition that connects evry table, both its primary key and  foreign key. Use foreign key if the attributes of the one table have a unique id and foreign key will be indentified when the other attributes are in the onther table. Each attributes coonects in performing every process.


Figure 6.0 Entity Relationship Diagram

Presentation, Analysis And Presentation Of Data

          This chapter shows the result of the User’s Survey conducted for the system to the students, faculties and staffs of Abc company Fortune Towne Campus.



          The proponents demonstrate the system’s functionality to the randomly selected respondents. The proponents observe the repondents on how they response to the system. The repondents were evaluated using the User Acceptance Survey in order for the respondents to distinguish the level of acceptability of the proposed system.


Data Analysis

          This section presents the analysis of the data collected and gathered from the repondents of the ABC COMPANY Students, Faculty and Staff.

Characteristics of the Respondents

Table 6.0 Frequency of the Respondents

Respondents Frequency
Students of ABC COMPANY 20
Faculties 5
Staffs 5
Total 30

The population composed of the ABC COMPANY students, faculty and staffs. The proponents got 30 respondents from ABC COMPANY.

Table 6.0 shows the number of respondents who have answered the User-Acceptability Survey. The researchers got a total number of 30 repondents.

Participants of the Study

          The population of the study was determined using purposive sampling with 30 particioants intended for the system which is compried of ABC COMPANY students, faculty and staffs.

Interpretation of Data

Range of Mean Verbal Interpretation
4.21-5.00 Very Satisfied
3.41-4.20 Satisfied
2.61-3.40 Dissatisfied
1.81-2.60 Very Dissatisfied
1.00-1.80 Poor

The adopted survey instrument determined the acceptability of the system in terms of five (5) categories namely: Effectiveness, Efficiency, Quality, Timeliness and Productivity. The first category was composed of four (4) questions, the second category was composed of three (3) questions, and the third and last categories was composed of 4 questions. Table 6.0 shows that the user’s survey result for the system’s quality came back with a total mean of  4.27 which interpret that the users were very satisfied with system’s quality aer testing it.


Table 7.0 Survey Result – Effectiveness

System Quality Performance      Total Mean             Verbal Interpretation
Effectiveness                                  4.43                  Very Satisfied

Table 7.0 shows that the user’s survey result for the effectiveness of the system came back with a total mean of 4.43 which interpreted as “Very Satisfied” which means that the end-users were satisfied with the system’s effectiveness aer testing it.


Table 7.1 Survey Result – Effeciency

System Quality Performance         Total Mean          Verbal Interpretation
Effeciency                                        4.32                   Very Satisfied

Table 7.1 shows that the users survey result for the system’s efficiency came back with a total mean of 4.32 whick interpret that the users were very satisfied with the efficiency of the system aer testing it.


Table 7.2 Survey Result – Quality

System Quality Performance         Total Mean         Verbal Interpretation
Quality                                              4.34                  Very Satisfied

Table 7.2 shows that the user’s survey result for the system’s quality came back with a total mean of 4.34 whick interpret that the users were very satisfied with the system’s quality aer testing it.


Table 7.3 Survey Result – Timeliness

System Quality Performance         Total Mean          Verbal Interpretation
Timeliness                                         4.29                  Very Satisfied

Table 7.3 shows that the user’s survey result for the system’s timeliness came back with a total mean of 4.34 which interpret that the users were very satisfied with the system’s timeliness aer testing it.


Table 7.4 Survey Result – Productivity

System Quality Performance         Total Mean          Verbal Interpretaition
Productivity                                     4.27                   Very Sastisfied

Table 7.4 shows that the user’s survey result for the system’s quality came back with a total mean 4.27 which interpret that the users were very satisfied with the system’s productivity aer testing it.

System Satisfaction

Table 7.5 Survey Result – System Satisfaction

System Quality Performance         Total Mean           Verbal Interpretation
System Satisfaction                         4.26                           Very Satisfied

Table 7.5 Shows that the user’s survey result for the system’s satisfaction came back with a total mean of 4.26 which interpret that the users were very satisfied with the system’s performance aer testing it.

Over All

Table 7.6 Survey Result – Over All

System Quality Performance          Total Mean         Verbal Interpretation
Over All                                             4.27                    Very Satisfied

This table calculated the overall categories of the system’s acceptability and resulted to 4.27 as “very satisfied” which means that the users were very pleased with how system had functioned in all categories given.

Summary of Findings

          This study was conducted for the purpose of designing a system for Abc company-Fortune towne Campus, to objectively result to a efficient and effective E-Business System to the School. The descriptive method of research was utilized and the survey technique was used for gathering date. A questionaire serve as an instrument for the collection of data.

We conduct a survey to the ABC COMPANY that the participants were the students, faculties and staff of the school. The survey was conducted aer we present the system of all the requirements, functionalities and features.

The finding of the study of the user’s experience in terms of effectiveness of the system, we obtain a mean score of 4.43, it means interpreted as “very satisfied”. The next categories is efficiency, aer the users experience the efficiency of our system, we obtain a mean score of 4.32, which means interpreted “very satisfied”. On the quality of our system, we got a mean score 4.34 from the users that experience a “very satisfy” quality. On Timeliness category, the users gave a mean score of 4.29


          The proponents conclude that the system is fully operational and dynamic, as of the sum of data gathered. This condition is on the premise that it has addressed the necessary automation requirement of the firm aer the through system study.


          Based on the findings and conclusion of the study, the following recommendations were given:

  1. The system would be best implemented to the other campus of ABC COMPANY.
  2. Add feature that can rate the product and seller.


Esteban, Arjay L.

Bocado, Xyris John M.

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