Introduction

Nowadays where the computer and the technology is very critical and online communication is part of living, the people who are using it all over the world are different. Most of the barangay that we worked with paper but they all know that day by day the population of their barangay is increasing. In the past, it was easy to use paper because there were fewer residents and it was easier to manage them.

In the past years, there were only few resident in the barangay Mandalagan, so that could be easily managed the paper works of all the resident. But as the years went by, the population of barangay Mandalagan got bigger and the barangay couldn’t handle all the request of the residents and this made it difficult to manage because of that bigger population. The resident would always wait for the duty officer who was in charge for that day, then they would form a line to take care of their needs.

With the help of technology, barangay duty officer can make and keep records, announcements, reports, reservations such that the residents can have records and access to them.

In this study, we want to allow barangays Mandalagan of Bacolod City the ability to avoid paperwork and computer services so that they can serve their residents more easily.

Background of the study

Barangay Mandalagan is one of the oldest Barangays in the City of Bacolod. It formally became a chartered barangay by virtue of the republic act 2730 (Revised Barrio Charter 3590).

Presently Barangay Mandalagan has thirty-six (36) puroks and 29 Major Subdivisions. It is one of the biggest Barangay in terms of population density with more or less 27,000 people in households. It has a voting Strength of about 12,500 registered voters (more or less).

The proponents design and develop a management system, where the residents view the announcements, blotter, get reservations and other important matters. Also, the Officials can keep the records of the residence and report it.

Statement of the Objective

This software system can announce the events of the Barangay, give reports and records files.

  1. To develop a Barangay Services Management System for barangay Mandalagan that can:
  • Cater to the residents request for service from the Barangay such as creation of foot walks, installation of street lights, drainage cleaning, and so on.
  • Provide information of the Barangay as well as provide announments about events in the Barangay.
  • Provide clearances or permits in the system and allow the residents to go online to fill out requisite forms.
  1. Evaluate the acceptability of the system using the adopted survey instrument base on ISO/IEC 25010 in terms of effectiveness, efficiency, quality, timeliness and productivity.

Conceptual Framework

The Barangay Services Management System is a system that can be accessed by multiple users. The user is allowed to register, learn of the schedule of events, gain access to allowable demographic info, and make reservation. It allows any authorized person to view all the personal data and the requests of the barangay residents in the system. It will guide the first user in how to access the system.

Conceptual Framework

Conceptual Framework

Scope and Limitation of the Study
This section enumerates the scope covered by the study and its delimitation.

Scope

Our scope is to access all residents of Barangay Mandalagan that they can easily request, receive clearances and permits from the Barangay Mandalagan Officers. The residents can use this system using their cellphones, computers and tablets to access their needs. The residents can easily know the details, information, announcements, available services and other services that the barangay can accommodate the needs of the residents. The registered residents will be aware for every announcement of the Barangay Mandalagan. The system will also display the schedule of activities of the Barangay Mandalagan. Also the system gives print records and clearances. Through this system, it will simply the terms of record keeping. This system is only available to the Barangay Mandalagan.

Delimitation

The system is designed for the Barangay Mandalagan, it doesn’t cover the personal costs for different payment of bills of residents. For instance, the cost of utility bill to the resident is not cover. The system does not cover third-party announcements like job fairs and access to online services is not available. The systems are not also for the renters or tenants of the Barangay Mandalagan or any workers of all the tenants of the Barangay. The pay bills are not connected to this system or others transaction that related to accounting process.

Significance of the Study

Barangay Captain- can check easily all of the information and records of his/her barangay residences.

Secretary– can help to facilitate barangay work and to provide more services to all residents.

Residence– the primary advantage of the BSMS is time savings. The resident will only make one trip to the barangay officers to make final payments and pickup of their online request document.

-can easily request to the barangay Secretary via the internet and they can get their immediate certificates and services without incurring public transportation costs. They can fill out their own Barangay Clearances as well as other forms or needed documents.

Researcher– will learn which documentation requirements are necessary from the local government agency (barangay Mandalagan).

Future Researcher– can get an idea and find related studies and compare it to their own work.

Definition of Terms

Administrator. checks the proposed system and the work of the students who are conducting the research. The admin will be the one to check the individual group or individual student’s work.

Operational, a person responsible for running a business, organization, etc.

System. the set of details and information that works together to perform a function.

Operational, is a type of computer program that is designed to run a computer’s hardware and application programs.

Database. stored data of resident information, user, events announcement, puroks, purok officials, names of officials.

Operational, a database is a collection of information that is organized so that it can be easily accessed, managed and updated. Computer databases typically contain aggregations of data records or files, containing information about sales transactions or interactions with specific customers.

Management. a group of details that holds all of the information of a company.

Operational, the process of dealing with or controlling things or people.

BSMS– The acronym of Barangay Services Management Systems

Review Of Related Literature

Related literature is the review of the local and foreign studies and how they compare to our work. Some studies have a difference from the others.

Local related studies

Barangay Management Information System

Barangay Management Information System with SMS (Short Message Services) support. This provides a record keeping and updating information and it also allows the users to search or view records. It is for the benefit of a Barangay but this time this proposed system is with SMS Support. SMS Support needs a broad band connection to send messages to the constituents. The SMS support can’t accommodate to send to all the residents of the Barangay. Computer-based information retrieval operates through the use of software that can offer information services for an institution (Kazuya,2015.

Barangay Management System (BMS)

This system facilitates barangay management by enabling the client barangay to maintain their resident records as complete up to date as possible and as easily accessible for verification’ monitoring and reference. It consists of Automatic Business Process which facilitates processing of Barangay Clearances and others such as charges which are sources of Barangay revenues. It also allows other Barangay related functions such as blotter reports and other related services. Forms and Reports that prepares and prints Barangay Permits and Certifications. Standard based conforms with Local Government Code Sec. 394 which provides that each barangay maintains updated record of residents for easy identification of updated reference on the Local Barangay Statistics (Mirasol, 2015).

Computerized Information System

The purpose of this study is to maintain complete and up to date which is easily accessible for verification’ monitoring and reference purposes. Also they can automate record keeping process in order to produce efficient and accurate report and proper automated file management. The system assurance that the file will be protected and safe for and it also require authorization before someone can access the system. This will ensure that the file will securely store in the system and makes back-up data of the file if technical accidents occurs. It can also generate report to the municipality about the status of the Barangay. The propose will have a significant effect on both residents of the Barangay and Barangay employees who manages the system as well as the Barangay itself. Their implementation is to change the method and process that the Barangay accustomed in keeping their files. This will also ensure that all the records will be intact and updated (Lado, Maloloy-on, Perez, Rizaldo, Tacocong, 2017).

Foreign Related Studies

Concurrency Management System Florida

The Bay Country Concurrency Management System contains Adopted Level of Services Standards and Maximum Services Volumes for Country and State Road Segments monitored by the Country. They also reserve trips on daily basis which in turn may affect the level of service of the roadway segments. The Communications Office is responsible for producing a variety of publications’ maintaining media relations and supervising other special projects. They also aim to enhance the community’s access to Bay Country. This one-person officer is responsible for maintaining positive community and media relations. The Community Director also heads dissemination of information to the public’ news media and other governmental entities. The Board of County Commissioners offers a wide variety of jobs’ excellence benefits and opportunities for advancement.

Related System

Table 1: Related Systems of BSMS

Related System

Related System

Table 1 shows features of the proposed system in the first column, whereas the following columns are the features of the related systems.

Synthesis

The system that was presented was based on both foreign and local system studies that were made of their information systems.  It has also described the features that are available on the system that are not available from the other systems.

All the related systems represented have similar essential features to the study but it was observed that most of their systems had a lack of Automatic Assessment. Automatic Assessment allows residents request for permits and clearances to be digitally reported and recorded, such permits, documents request would be available in a timelier fashion when the resident arrived at the barangay officer to pay and pick up their documents. It was observed that all barangays are providing record keeping and updating information. Also, one thing we observed was the lack of available printing for certifications and permits.

The system discussed are correlated to the proponents’ system, the Barangay Services Management System of Mandalagan, Bacolod City. The researchers analyzed accurately and evaluated the related system based on its modules and its functions, saw its problems and added greater functionality than those other system.

Methodology

This chapter present the flow of system and system analysis and development employed in this study. Each of the utilize approaches are explained based on it use and on the process of developing the system.

System Development Life Cycle was to build on one another, framework defining task performed at each steps in the software development process.
The prototyping model is a systems development method in which a prototype is built, tested and then reworked as necessary until an acceptable outcome is achieved from which the complete system or product can be developed. This model works best in scenarios where not all of the project requirements are known in detail ahead of time. It is an iterative, trial-and-error process that takes place between the developers and the users (Rouse,2005).

Development process refers to structures of development of software. It describes the variety of task of development software processes as Initiation, Analysis, Design, Implementation, Test and Production.

 

Prototyping Model

The prototyping model is a systems development method in which a prototype (an early approximation of a final system or product) is built, tested, and then reworked as necessary until an acceptable prototype is finally achieved from which the complete system or product can now be developed. This model works best in scenarios where not all of the project requirements are known in detail ahead of time. It is an iterative, trial-and-error process that takes place between the developers and the users.

Prototyping Model

Prototyping Model

Initiation Phase

During this initial stage, we select our members to decide what to prioritize. The Project manager assigned the group members to their assigned tasks. After the Project Manager assigned to their designated responsibilities, we decided our capstone title and where we are conducting the title. After that we set an appointment to talk with the Barangay Secretary to approve our title. We also started to make a survey and research about our title to make a documentation and to start our system.

Analysis Phase

The proponents gathered information at the request of the Barangay hall at Barangay Mandalagan. Learning that the residents need to travel and pay Php 20 for their transportation fee. The Proponents figure out the solution about the request of their component.

Design Phase

In scratch to draw us imagine design and we start to do our system. The proponents develop a design which the residents can easily request for their needs. The group decides the system which can know the information, the events, make requests and get reservations. This phase, we imagine our system design and its fiction. Then we use

Implementation Phase

In this phase, the system is already developing and Barangay Mandalagan gives us permission to implement the system and the Barangay Mandalagan check if the system is already working.

Testing Phase

In this phase, the proponents will go through the testing of the input and output of the system. This testing is held where the Barangay has its base. The official of the Barangay are involved in this testing of the system, in which they can profess their opinions and then corrections and adjustments can be implemented. The system is not perfectly function, the proponents gather again information in the barangay and design and for what they want.

Maintenance Phase

This phase is where the system must have an exact date for checking monthly and maintenance to see if it’s working normally, and will continue to provide great service to the Barangay for the future.

Technical Feasibility

Table 2.O: Hardware Requirements(Recommended)

Hardware Specification
Monitor Any Brand of LED Monitors Intel Pentium Processor G620
CPU Minimum 2nd Generation Processor
Mouse USB Mouse
Speaker Multimedia Speaker
Memory 1TB Hard Disk

Hardware Specification

This system requires the following hardware for the developing of the team and for the usage of end users of the said proposed systems:

Table 2.1 For Project Team

For Project Team
LCD or Led Monitors
CPU (Dual Processer)
Computer Keyboard
USB or Optical mouse
Multimedia Speakers

Table 2.2 For End User

For End User
LCD or Led Monitors
CPU (Dual Processer)
Computer Keyboard
USB or Optical mouse
Multimedia Speakers

Software Specification

This system requires the following software for the development of project team and for the usage of end users of the said proposed systems:

 

Table 2.3: For project team

For Project Team
Windows 10 operating system.
Adobe dreamweaver CS5
Xampp 1.7.3
Adobe Photoshop CS4
Updated java script compatible browsers such as Mozilla Firefox, Internet Explorer, Google Chrome, Safari, Opera Mini and etc.

Table 2.4 For End User

For End User
Windows 10 Operating System
Xampp 1.7.3
Adobe Photoshop CS4
Updated java script compatible browsers such as Mozilla Firefox, Internet Explorer, Google Chrome, Safari, Opera Mini and etc.

Front End

CSS

The proponents used the css for the perfect design and customized the html program.

Html

The proponents used html to have compatible for web browser software and easy way for develop program.

Bootstrap

The proponents used bootstrap for the plugins of the system.

Back End

PHP

The proponents used php script for the connection for the MySQL database having to insert, select, update, delete and all record from database has to access on php script for to retrieve the data to web page

JavaScript

The proponents used the JavaScript for the real time function to send data and fetching data from the php script and make it to easy and fast load to web page or get data to insert to database without refresh page.

Architectural Diagram

In this figure display the admin that controls the data can add, edit & delete. The User can login, logout, request services update about the events. The Admin will approve the request of the user.

Architectural Diagram

Architectural Diagram

Feasibility Schedule

The Feasibility Schedule contains the record of the users and how they use the system.

Work Breakdown

Planning Phase

Planning Phase

Analysis Phase

Analysis Phase

Development Phase

Development Phase

Testing Phase

Testing Phase

Cost Benefit Analysis

The developmental cost of the system shows that it consists of the person and the other expenses.

Developmental Cost

Developmental Cost

Operational Cost

Operational Cost

This Table shows the Operational cost of the research system. The operational cost includes the maintenance cost and expenditures in using the research system.

 

Benefits of the System (Annually) Amount/Value

This table show the total amount of developmental and operational cost of the researched system.

Benefit Of the System

Benefit Of the System

ERD Model

ERD Model

ERD Model

Figure 4.0 ERD

Data Flow Diagram

Data Flow Diagram

Data Flow Diagram

Figure 5.0 Data Flow Diagram

Data Dictionary

Table 6.0: Announcement Table

Field Name Data Type Field Length Constrain
announcement_id int 11 Primary key
Description text None
datecreated date none

Table 6.1: Barangay clearance

Field Name Data Type Field Length Constrain
bCoID int 11 Primary key
Officer_Name varchar 255 Not null
Scenario text none

Table 6.2: Barangay Officer

Field Name Data Type Field Length Constrain
BrgyOfficer int 11 Primary key
Name_officer varchar 255 Not null
position varchar 255 Not null
Date date none

Table 6.3: Blotter

Field Name Data Type Field Length Constrain
Id Int 11 Primary key
Complained_id int 11 Not null
Complained Varchar 100 None
Complained_age int 11 Not null
Complained_address text Not null
Complained_contact Varchar 20 None
Complainee_id int 11 Not null
Complainee

Complainee_age

Complainee_address

Complainee_contact

Incident

Date_incident

Time_incident

Status

Recorded

Statement

User_id

Varchar

int

Text

Varchar

Text

Date

Time

Varchar

Varchar

Text

int

100

11

20

100

20

11

Foreign key

Not null

Not null

Not null

None

None

None

Not null

Not null

None

Not null

Table 6.4: Purok

Field Name Data Type Field Length Constrain
Purok_id int 11 Primary key
Purok_name varchar 255 Not null
Purok_name Int 11 Foreign Key
Eleted date 255

Table 6.5: Request Resources

Field Name Data Type Field Length Constrain
Req_res_id int 11 Primary key
Res_id Int 11 Foreign Key
Item_description Text None
Venue varchar 255 Not null
Purpose varchar 255 Not null
Datecreated date 50 Not null
Start date 20 Not null
End date 255 Foreign key
Time_pickup varchar 50 Foreign key
Time_return

Status

varchar

varchar

50

255

Not null

Not null

Table 6.6: Purok Official

Field Name Data Type Field Length Constrain
Purok_official int 11 Primary key
Res_id Int 11 Foreign key
Purok_id Int 11 Foreign key
Eleted date 255 Not null

Table 6.7: Event

Field Name Data Type Field Length Constrain
Id Int 11 Primary key
Title varchar 255 Not null
Color Varchar 255 Not null
Start Date Not null
End

Res_id

Date

int

11 Not null

Foreign key

Table 6.8: User

Field Name Data Type Field Length Constrain
User_id Int 11 Primary key
Username varchar 255 Not null
Password varchar 255 Not null
Previledge varchar 255 Not null
datecreated

datemodified

date

date

Not null

Not null

isconfirm varchar 255 Not null

Table 6.9: Barangay clearance officer

Field Name Data Type Field Length Constrain
bCoId Int 11 Primary key
Officer_Name

Scenario

Varchar

text

255 Not null

None

Table 7.0: Resident

Field Name Data Type Field Length Constrain
Res_id Int 11 Primary key
firstname Varchar 50 Not null
Middlename Varchar None
Lastname Varchar 255 Not null
Birthday Date 255 Not null
Birthplace Varchar 50 Not null
Civilstatus Date Foreign key
Streetname Varchar 255 Not null
Purok Int 11 Foreign key
Religion Varchar 20 Not null
Nationality Varchar 20 Not null
Bloodtype Varchar 20 Not null
Sex Varchar 10 Not null
Age Int 11 Foreign Key
Mobilenumber Varchar 20 Not null
Telephone Varchar 20 Not null
Email Varchar 20 Not null
Image Text Not null
Username Varchar 255 Not null
Password Varchar 255 Not null
Privilege Varchar 50 Not null
Status Varchar 255 Not null

Table 7.1: Barangay clearance officer

Field Name Data Type Field Length Constrain
bCoId Int 11 Primary key
Officer_Name

Scenario

Varchar

text

255 Not null

None

Table 7.2: Clearance Messages

Field Name Data Type Field Length Constrain
Mgs_Id Int 11 Primary key
Clearance_id int 11 Not null
message text Not null
datemodified Datetime Not null

Table 7.3: Staff

Field Name Data Type Field Length Constrain
Id Int 11 Primary key

Table 7.4: Tanod

Field Name Data Type Field Length Constrain
Id Int 11 Primary key
Resident_id int 11 Not null
Fullname Varchar 50 Not null
Status varchar 50 Not null

Table 7.5: Tanod Duty

Field Name Data Type Field Length Constrain
Tanod_duty_Id Int 11 Primary key
Tanod_id int 11 Not null
location text Not null
Date_start Date Not null
Date_end

Date_modified

Date

Date

Not null

Foreign key

Presentation, Analysis, And Presentation Of Data

This chapter exhibits the results of the User’s Survey conducted for the system to the Barangay Mandalagan Officials and residence.

Presentation

The proponents demonstrate the system’s functionality to the randomly selected respondents. The proponents observed the respondents on how they response to the system. The respondents were evaluated using the User Acceptance Survey in order for the respondents to distinguish the level of acceptability of the proposed system.

Data Analysis

This section presents the analysis of the data collected and gathered from the respondents of the Barangay Mandalagan Officials and residence.

 

Characteristics of the Respondents

Table 8.0. Frequency of Respondents

Respondents                                     Frequency

Barangay Chairman                                   1

Barangay Secretary                                     1

Barangay Kagawad                                     7

Barangay Tanod                                         5

Barangay Staff                                            5

Barangay Residence                                    11

Total                                                            30

The population composed of the Barangay Chairman, Secretary, Kagawad, Tanod, Staff, and Residence. The proponents got thirty respondents from Barangay Mandalagan. The proponents use a convenience sampling, where it surveys the 11 residence only. Table 8.0 shows the number of respondents who have answered the User-Acceptability Survey. The researchers got a total of 30 respondents.

Interpretation of Data

     Range of Mean           Verbal Interpretation
4.21-5.00                       Very Satisfied
3.41-4.20                      Satisfied
2.61-3.40                   Dissatisfied
1.81-2.60                     Very Dissatisfied
1.00-1.80                         Poor

The adopted survey instrument determined the acceptability of the system in terms of (5) categories namely: Effectiveness, Efficiency, Quality, Timeliness and Productivity. The first category was composed of (4) items, the second category was composed of three (3) items, and the third, fourth and last category were composed of four (4) items. Table 9.2 and 9.5 shows that the user’s survey result for the systems quality came back with the total mean of 4.5 which interpret that the users were satisfied with the system’s quality after testing it.

Effectiveness

Table 9.1: Survey Result –  Effectiveness

System Quality Performance          Total Mean         Verbal Interpretation

Effectiveness                                 4.0                    Satisfied

Table  9.1 shows that the user’s survey  result for the effectiveness of the system  came back with a total mean of 4.0 which is interpreted as “Satisfied” which means that the end-users were satisfied with the system’s effectiveness after testing it.
The respondents stated that the proposed system (BSMS) meet the desired result and it produced the desired output. They desired stated that the system is effective, it means it has an intended or expected outcome.

Efficiency

Table 9.2: Survey Result – Efficiency

System Quality Performance        Total Mean            Verbal Interpretation

Efficiency                                4.5                   Very satisfied

Table 9.2 shows that the users survey result for the system’s efficiency came back with a total mean of  4.5 which interpret that the users were Very Satisfied with the efficiency of the system after testing it.
The respondents stated that the system (BSMS) has the ability to maximize their work, time consuming and easier for the community to access. In a more general sense, the system (BSMS), has the ability to do things well, successfully, and all that can make system make better.

Quality

Table 9.3: Survey Result – Quality

System Quality Performance      Total Mean         Verbal Interpretation

Quality                                    4.0                      Satisfied

Table 9.3 shows that the user’s survey result for the system’s  quality came back with the total mean of 4.0 which interpret that the users were satisfied with the systems quality after testing it.
The respondents stated that the system (BSMS),  meet the standards of the users in terms of its degree of excellence.

Timeliness

Table 9.4: Survey Result – Timeliness

System Quality Performance          Total Mean        Verbal Interpretation

Timeliness                                    4.0                  Satisfied

Table 9.4 shows that the user’s survey result for the system’s timeliness came back with a total mean of 4.0 which interpret that the users were satisfied with the systems timeliness after testing it.
The respondents stated that the system (BSMS), has the quality in generating and recording reports.

Productivity

Table 9.5 Survey Result – Productivity

System Quality Performance       Total Mean          Verbal Interpretation
Productivity                    4.5                     Very satisfied

Table 9.5 shows that the user’s survey result for the system’s productivity came back with the total mean 4.5 which interpret that the users were very satisfied with the system’s productivity after testing it.
The respondents stated that the system (BSMS) has the ability to produce a desired result where they measured the ratio of output to inputs used in a production process, i.e. output per unit of input.

Over All

Table 9.6 Survey Result – Over All

System Quality Performance         Total Mean        Verbal Interpretation
Overall                                        4.2                    Satisfied

Table 9.6 calculated the overall categories of the system’s acceptability and it resulted to as 4.2 which means as “Satisfied” that the users were very pleased with how system functioned in all service.

Summary Of Findings, Conclusion And Recommendation

This chapter presents the summary of the findings, and the conclusions and the recommendations for the system study.

Summary of Findings

This study was conducted for the purpose of Barangay Services Management System for Barangay Mandalagan, to objectively result to a faster and effective services to the Barangay Mandalagan. The descriptive method of research was utilizing and the survey technique was used for gathering data. A questionnaire served as an instrument for the collection of data.

The proponents conducted a survey to the Barangay Mandalagan. The participants were the Barangay Captain, Kagawad, Staff, Tanod, Barangay Secretary and Residence. The survey was conducted after the system had all the requirements, functionalities and features embedded.

The findings suggested that on the level of the user’s experience in terms of effectiveness of the system a mean score of 4.0 was obtained and interpreted as “Satisfied”. As to the experience of the user in the efficiency category, it obtained a mean of 4.5, it interpreted “Very Satisfied”. On timeliness category, the users gave a mean of 4.0 interpreted as “Satisfied”. On productivity category, the users gave 4.5 interpreted as “Very Satisfied”. In overall, the systems rating is collected a mean of 4.2 is interpreted as “Satisfied” rating.
Conclusion
          The proponents conclude that the system is fully operational and dynamic, as of the sum, data gathered. This condition is on the premise that it has addressed the necessary automation requirement of the firm after the thorough system study.

Recommendations

  1. The admin should train of using the computer and to the software
  2. Maintenance should be monthly.

Credits

Cañete, Jessa Mae, P.

Fuellas, Jose Francis, D.

Tina-an, Jessa Mae, M.

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